Example job titles  

Charterparty Administrator, Commercial Operations, Demurrage Claims, Demurrage Manager, Laytime Manager, Laytime Claims, Operations Manager, Ship Operations Manager, Vessel Operations Manager, Post Fixture Operator, Post Fixture Claims, Port Captain, Ship Planner, Vessel Operator, Voyage Manager, Ship Operator, Vessel Operator, Voyage Manager.

Example job descriptions

Operations Manager

This role requires overall responsibility for ensuring company compliance with contractual and company standards, customer service, and charter party performance. This person would be the manager of all of the operations staff. Some companies do not have this role and their operations staff will instead work as part of the marine or technical departments or generally within a ship or ‘cell’ team.  

Post Fixture Operator​

This role ensures that all charter parties are fulfilled to the charterers’ satisfaction and the company’s requirements.  The objective is to maintain customer loyalty and maximise revenues by the timely and efficient collection of monies (including charter hire payments, freights and other forms of revenues such as demurrage) whilst minimizing charter party warranty and insurance claims.

Laytime Manager

This role involves preparing and finalising laytime calculations, handling laytime claims and being a key point of contact for brokers, charterers, and owners.