You’ll help manage and improve key systems, processes, and data within a global shipping business. You’ll play a hands-on role in system administration, process mapping, and ensuring data quality, working directly with teams to drive better results through practical solutions for commercial shipping operations.
  
What You’ll Do
  
System Management

• Take charge of the systems used in your area. You’ll handle configurations, workflows, and updates to improve how they work.
• Train your colleagues on how to use these systems effectively.
• Work with internal teams and software providers to implement changes or new tools.
• Review system upgrades and decide how they could benefit the business.

Process Improvement

• Assess current processes and find ways to make them more efficient.
• Create and monitor metrics that show how well processes are working.
• Make sure processes in your area align with others across the organisation.

Data Oversight

• Manage the quality of data in your area and fix any issues.
• Work with others to ensure data meets business needs and complies with retention policies.
• Lead data cleansing and migration activities during system changes.

What You’ll Need

• Commercial maritime operations knowledge.
• Experience managing systems, including setting up workflows and troubleshooting issues.
• Knowledge of process mapping and how data is used across workflows.
• A strong focus on data quality and the ability to resolve data-related problems.
• Good communication skills to explain systems and processes clearly.
• Relevant certifications in business systems, process improvement, or data management are useful but not essential.

Why This Role Matters
  
This is a key role within the business where you’ll directly improve how people work and the outcomes they achieve. By combining your technical knowledge and practical experience, you’ll make a real difference to systems, processes, and data quality.