Customer Service Representative – Dubai

As a Customer Service Representative, you’ll manage bookings and load lists, providing timely updates and consistent communication with customers. You’ll oversee services, identify missing customers or volumes, and assist Line Managers and Planners as needed.

Your responsibilities will include:

  • Ensuring bookings and load lists are received and updated on time.
  • Following up with customers.
  • Fully utilizing the new system.
  • Generating and sending booking confirmations.
  • Preparing shipping documents.
  • Informing agents about move counts.
  • Managing third-party vessel processes.

We are seeking candidates with strong organizational and communication skills, who can manage multiple tasks effectively, with attention to detail and a proactive approach.

Experience with Maritime Liner, Agency, Feeders, or Freight forwarding companies is ideal.

Financial Planning and Advisory Analyst – London

As a Financial Planning and Advisory Analyst, you will proactively provide financial and modelling support for both new and existing business ventures. You will deliver financial analysis for investments in new vessels and support corporate initiatives such as impairment reviews, look-back exercises, and benchmarking

You will maintain key relationships with the commercial and legal teams within the company, as well as external lenders and finance partners. Proficiency in financial modelling and expertise in financial reporting (P&L, Cash Flow, Balance Sheet), tax, and corporate structures are essential.

Additionally, financial advisory experience in investments, acquisitions, structuring, or financing within the shipping, energy infrastructure, or other long-term investment industries is required.

Fluency in French is mandatory for this position.

Commercial Assistant – Dubai

As a Commercial Assistant, you’ll coordinate various operational processes and manage data. Maintaining regular contact and arrange meetings across company teams.

Your responsibilities include preparing reports to summaries operational outcomes and identify areas for improvement in addition to managing logistics such as space/plug coordination, addressing ad hoc customer requests, and providing support during absences.

You’ll contribute to resolving disputes and handling rate quotations for opportunities, aiming to enhance in-person engagements. You’ll update project details in Salesforce and conduct data analyses for global accounts.

Requirements:
• Strong organizational and communication skills.
• Ability to analyse data and manage multiple tasks effectively.
• Previous experience in a similar role is advantageous.

Business Development Manager – Singapore

Lead the charge in expanding market presence in Asia Pacific based from the Singapore office.
  
Drive growth, forge lasting relationships, and make a significant impact across maritime communications and digital connectivity.
  
Be the cornerstone of customer relations, maintaining and strengthening connections with our existing clients through regular communication and visits.
  
Identifying and establishing new business opportunities across Asia Pacific.
  
Use your expertise in facilitating sales, negotiating deals, and ensuring targets are met, all while keeping customers’ needs at the forefront.
  
Work closely with local entities to unlock new business avenues and build partnerships.
  
You’ll bring at least 5 years’ experience in business development or sales.
  
Experience of the shipping industry in the Asia Pacific region will also help you to succeed.
  
You’ll also be prepared for frequent travel within the APAC region.
  
Contact me for a confidential discussion.

Global Sales Manager – Remote

The Global Sales Manager will lead growth plans across a global territory and be responsible for expanding market footprint, creating lasting client relationships, and achieving significant milestones in this companies journey towards industry leadership.
  
You’ll be introducing this established companies combined AI and data analytic product for operational efficiency and risk management system.
  
Connecting with ship owners, ship managers, ship operators, shipping lines, charterers and traders, you will be given the autonomy to drive revenue, capitalizing on opportunities across the maritime sector.
  
Your role will combine account management – maintaining relationships with existing and past customers, with new business development – building upon existing success in the Ports and Terminals sector.
  
Working with customers to understand product use and capability, you’ll support the product development manager in identifying future system requirements.
  
This position will require you to travel across a global territory. 
  
Applications can be considered from all locations.

Global Sales Manager – Ports and Terminals – Remote

The Global Sales Manager will lead growth plans across a global territory and be responsible for expanding market footprint, creating lasting client relationships, and achieving significant milestones in this companies journey towards industry leadership.
  
You’ll be introducing this established companies combined AI and data analytic product for operational efficiency and risk management system.
  
Connecting with senior leaders, CIOs and CTOS of the ports and terminals side of the maritime industry, you will leverage your network and knowledge, and be given the autonomy to drive revenue, capitalizing on opportunities across the sector. 
  
Your role will combine account management – maintaining relationships with existing and past customers, with new business development – building upon existing success in the Ports and Terminals sector.
  
Working with customers to understand product use and capability, you’ll support the product development manager in identifying future system requirements.
  
This position will require you to travel across a global territory. 
  
Applications can be considered from all locations.

Risk Analyst – Singapore

As a Counterparty Risk Analyst, you’ll be at the forefront of assessing counterparty and credit risk for companies in the shipping and commodity trading sectors. 
  
Collaborating closely with our multinational analyst team, you’ll deliver comprehensive risk assessments, providing valuable insights to support our clients. Your role will involve precise research, detailed analysis, and clear, concise report writing to meet deadlines.
  
You’ll bring a strong analytical background, coupled with a degree from a leading academic institution or an equivalent professional qualification.
  
Experience in risk management within the shipping or energy/commodity trading sectors, or from the auditing sector, will be advantageous.

Brand Performance Director – Europe

How would you like to see you ideas of ultimate guest experience implement across an assigned fleet of world renowned cruise vessels?

As a senior member of a cruise organisation, you’ll work ashore in a corporate function in the European headquarters ensuring that the guest experience, from product to conception is uniform across the fleet.

You’ll oversee product development, gain budget approval, and be responsible for execution of the plan.

Monitoring of guest satisfaction, P&L, and delivery will be you responsibility.
To achieve your aim, you work with senior management ashore, and senior management onboard.

If you’re looking to take responsibility for the entire guest experience reach out for a confidential discussion.

Regional Sales Manager – EMEA Territory

Drive sales and marketing strategies for ROIP (Radio Over IP) Systems designed specifically for maritime communications.
  
Key Responsibilities:

  • Attend trade shows, engage with customers, provide quotes, and respond to RFIs and RFPs.
  • Manage and grow existing accounts while developing new business.
  • Build and maintain relationships with local partners, providing excellent pre- and post-sales support.
  • Collaborate on strategic sales initiatives for the EMEA region.

What This Company Offers:

  • Flexible Work Options: Remote-based position for contractors or full employment if based in France.
  • Global Exposure: Attend international trade shows and expand your network.
  • Exciting Challenges: Manage existing accounts and develop new business opportunities.
  • Collaborative Environment: Work with the Head of Sales to shape the EMEA region strategy.
  • Supportive Team: Join a small, dedicated sales team of three and build strong customer and partner relationships.

Your Profile:

  • Proven Experience: Success in business development and account management within the maritime industry.
  • Travel Ready: Able to travel freely across the EMEA region.
  • European Base: Ideally based in Europe for strategic impact.
  • Tech-Savvy: Enthusiastic about maritime communications technology.

Why This Company?

  • Growth-Focused: New role supporting ambitious growth plans.

Spinnaker is handling this recruitment exclusively for a smooth hiring process.